Privacy Policy
This policy outlines the manner in which (“we,” “our,” “us”) gathers, utilizes, and safeguards your personal data during your visit to our website located at www.deckgamesx.com (the “Site”) or when you engage with our local offerings (the “Services”).
1. Information We Gather
Information You Provide:
- Contact & Identity Information: Details such as your name, residential or business address, email, and telephone number when you inquire for a quote, schedule a service, or register an account.
- Service Information: Details regarding the service you require (for example, description of the problem, preferred time for appointment, instructions for property access).
- Payment Information: Credit/debit card details for services rendered, handled securely through our payment service partners.
Information Collected Automatically:
- Basic website interaction data (IP address, pages viewed) gathered via cookies to enhance our Site’s functionality.
Information from Other Sources:
We might obtain your contact information from online directories or reservation platforms (such as Yelp, HomeAdvisor) should you reach out to us via those channels.
2. How We Utilize Your Information
- To arrange, carry out, and generate invoices for services at your premises.
- To correspond with you concerning appointments, service status updates, and subsequent follow-ups.
- To dispatch service reminders, feedback surveys, and, subject to your consent, promotional communications.
- To uphold our business records and adhere to legal and tax responsibilities.
3. Legal Grounds (Where Applicable)
We process your personal information to execute our service agreement with you, based on our legitimate business interests, and with your explicit consent where mandated for marketing activities.
4. Sharing Your Information
We disclose your information solely when necessary:
• With our service technicians and dispatch team to complete the requested work.
• With reliable third-party providers such as our payment processor and booking system vendor.
• If compelled by law or during an emergency situation at your property.
We do not sell or lease your personal information.
5. Data Security & Retention
We implement reasonable measures to secure your data. We maintain customer records for a period of [e.g., 7] years for warranty, taxation, and legal compliance purposes.
6. Your Choices & Rights
You have the right to:
• Contact us via phone or email to review, update, or correct your information.
• Request a copy of the personal data we have on file about you.
• Opt out of marketing communications (calls, texts, or emails) at any time.
• Ask for the deletion of your data, contingent upon applicable legal requirements.
7. Cookies
Our website employs a minimal number of cookies. You may modify your browser preferences to control cookie settings.
8. Policy Updates
This policy may be revised from time to time. The most current version will always be available on our website.
For privacy-related inquiries:Contact Us.